One in four laptops given for free by the government of Uruguay to all public school students two years ago is either broken, under repair, stolen or has crashed, according to an official report published in July.
In 2008 Uruguay was the first country in the world to implement the One Laptop Per Child program, created by US scientist Nicholas Negroponte.
The program aimed to provide every child in the developing world with a laptop for educational purposes, at an affordable price.
With this objective the Uruguayan government created Plan Ceibal, which between 2008-2009 gave laptops to 380,000 children between 6 and 12 years of age who were enrolled in the countrys public schools.
Now the government has completed a survey to check the condition of the laptops, which has found that 27.4 percent are out of operation for different reasons.
According to the survey 14.2 percent of the laptops are broken; 6.2 percent are being repaired; 3.9 percent are frozen or crashed; one percent have been stolen; and the states of 3.1 percent are unknown.
In the countrys interior, where the laptops were first distributed in 2008, 29.9 percent of the laptops arent working. In Montevideo, the capital, 19.6 percent arent working, but children there received the laptops a year later in 2009.
The percentage of broken laptops in poor areas is higher, where only 66.3 percent are working. In more favourable environments the percentage reaches 83.5 percent.
A significant number of faults were expected, but not this many. This discovery means that were revising aspects of the plans operation and coming up with measures to lower that number, Fernando Brum, director of Plan Ceibal, told SciDev.Net.
Among the measures include a call centre to help users with broken laptops, mobile repair services to work in schools, and ways to reduce the cost of repairs.
Workshops for parents and teachers on how to look after the laptops have also been organised.
We should keep in mind that 2010 is the first year that Plan Ceibal is operating across the whole country. Were still gaining experience and problem solving; reducing the number of laptops that are out of service is one of our primary objectives, concluded Brum.
You can read about the report in Spanish on the Plan Ceibal site.
Translation kindly provided by Cobi Smith.