This report gives an overview of education challenges facing the developing world and discusses the technologies available to address them. It aims to provide guidance to decision-makers designing, implementing or investing in education initiatives.  

The report focuses on the potential of recent information and communications technology (ICT) such as mobile phone and laptops, and examines conditions that can influence whether technology interventions are successful. It also focuses on the world's poorest countries.

The authors put forward seven principles for effective use of technology in education, which include a focus on identifying the problem before introducing a technology to address it, and considering whether the design and implementation of the technology will allow it to last over time. The report concludes that ICTs can bring quality learning to some of the world's poorest and hard-to-reach communities.

This report investigates how the next generation of information and communication technologies (ICTs) — such as open mapping and open source crowdsourcing platforms — can empower vulnerable communities and build local capacity.

It is based on an investigation of how initiatives such as Map Kibera, an online community information source based in Kenya, contribute to creating shared information resources. The empirical data also provide insights into the hurdles and opportunities facing marginalised communities using these innovative communication tools. The report also presents results from interviews of leaders of ICT initiatives deployed to support post-reconstruction efforts in Haiti.

It outlines the challenges of using ICT for development, including the need to balance short-term individual benefits with longer-term agendas and the responsibility of those in charge to build trusting relationships to diffuse tensions emerging from free information sharing.

The study highlights the role of open-source social entrepreneurs as a new development actor, and the opportunities for collaboration between development and technology practitioners. The report suggests a follow-up research agenda to build upon this initial investigation.